Writing to us
Further Education
Education Maintenance Allowance
Write to the customer service team at:
EMA Wales Customer Services
PO Box 5596
Glasgow
G52 9BR
Email the EMA Wales customer service team at emawales@slc.co.uk.
Welsh Government Learning Grant
Write to the customer service team at:
Student Finance Wales FE Customer Services
PO Box 5597
Glasgow
G52 9BS
Email the Welsh Government Learning Grant FE customer service team at WGLGFE@slc.co.uk.
Undergraduate and Postgraduate students
Student Finance Wales
PO Box 211
Llandudno Junction
LL30 9FU
Please note, we don’t offer face to face meetings to discuss your account. If you have any queries about your account, contact us.
EU students
Student Finance Services Non UK Team
Student Finance England
PO Box 89
Darlington
DL1 9AZ
Making a complaint
How to complain if you're unhappy with the service you've had from Student Finance Wales