Writing to us

Further Education

Education Maintenance Allowance

Write to the customer service team at:

EMA Wales Customer Services
PO Box 5596
G52 9BR


Email the EMA Wales customer service team at emawales@slc.co.uk.

Welsh Government Learning Grant

Write to the customer service team at:

Student Finance Wales FE Customer Services
PO Box 5597
G52 9BS


Email the Welsh Government Learning Grant FE customer service team at WGLGFE@slc.co.uk.

Undergraduate and Postgraduate students

Student Finance Wales
PO Box 211
Llandudno Junction
LL30 9FU

Please note, we don’t offer face to face meetings to discuss your account. If you have any queries about your account, contact us.

EU students

Student Finance Services Non UK Team
Student Finance England
PO Box 89

Making a complaint

How to complain if you're unhappy with the service you've had from Student Finance Wales