Regional support

Student Finance Training Managers

The SF Training Managers are subject matter experts on all Welsh policy. They provide information advice and guidance to schools and IAG organisations in Wales. They work with potential students in year 12 and 13, their parents and families.

Some information and resources that can be provided include bespoke presentations, toolkits and guides, on the student finance packages for both full-time and part-time students which includes overviews of application, payment, and the repayment processes.

Get in touch to discuss your requirement or your SF enquiry.

Rhian Jones

Rhian is based in the North of Wales and covers the East of Wales.

Mobile: 07796 440153

Email: Rhian_Jones@slc.co.uk

Team email address is SFITW@slc.co.uk

Elen Jones

Elen is based in the North of Wales and covers the West of Wales.

Mobile: 07815 602492

Email: Elen_Jones@slc.co.uk

Team email address is SFITW@slc.co.uk

Help us improve

We constantly want to improve our service. Help us improve by giving us your feedback.

The Funding Information Services Team are SLC experts on student finance IAG, and work with careers advisors, outreach and recruitment staff, and other IAG professionals to incorporate student finance into further, higher and postgraduate, delivering Matrix Standard accredited student funding information and support.

Funding Information Services team

Our Funding Information Partner Account Manager's work with careers organisations, universities, colleges and regional and national IAG partners across England and Wales.

Meet the team

Stephen Jones

Covering North West England and North Wales.

Telephone: 07795 603 573

Email: stephen_jones@slc.co.uk

Stacey-May Fox

Covering South Wales

Telephone: 07815 602 225

Email: Stacey-May_Fox@slc.co.uk

Partners in England

Partners in England can find their regional Account Manager here or alternatively you can email the Funding Information Services Team at fundinginformationpartners@slc.co.uk

Student helplines


Further Education

Lines are Closed
Telephone: 0300 200 4050

Monday to Friday, 8am to 6pm

except on bank holidays


Undergraduate students

Lines are Closed
Telephone: 0300 200 4050

Monday to Friday, 8am to 6pm

except on bank holidays


Postgraduate students

Lines are Closed
Telephone: 0300 100 0494

Monday to Friday, 8am to 6pm

except on bank holidays


Repayment enquiries

Lines are Closed
Telephone: 0300 100 0611

Monday to Friday (except bank holidays): 8am to 6pm