Changes to your information or circumstances
Changes you must tell us about
You need to let us know if:
- you change your address
- your course, university or college changes
- you leave your course
- you change your name or marital status
Need to update us with a change to your information?
You can use your online account to change your personal details, for example your bank details or your contact details.
If you leave or suspend your course
You need to contact us and get your university or college to tell us as well.
We’ll stop any future payments and work out how much student finance you’re entitled to. This means you might have been paid too much student finance and have to pay some of it back before you’re earning over the repayment threshold.
If you suspend your course because of an illness, you may be able to receive continued student finance payments for an extra 60 days. Your university will need to notify us that your suspension is related to an illness. You may also be asked to submit evidence of this.
You can claim for Financial Hardship support if you’ve had a reassessment of your entitlement and the change will put you at a financial disadvantage. You may be able to receive continued student finance payments during your period of suspension.
If you want to change the amount of loan you’ve asked for
Changes your parents or partner must tell us about
If their income changes
Your parents or partner must:
- correct any mistakes about their household income by sending a new PGPFF form
- tell us if they expect their household income to drop by 15% or more when compared with the tax year they gave us details for
If they have another child
Your parents or partner must tell us if they have any more children by sending a new PGPFF form.