Payment

Expecting your first student finance payment? We’ve got you covered!

If you’re starting or returning to a course soon, you’ll be looking forward to your first student finance payment. You can check your payment schedule and status by signing in to your online account.

Follow these easy steps to help you get paid on time

  1. Make sure you’ve submitted your application and provided any evidence we need. Sign in to your online account to check if we’ve asked for anything.
  2. Check your bank details are correct in your online account. If you need to update them, make sure to do this at least 4 days before your payment date.
  3. Register on your course. You might be able to do this online through your university or college’s website.

Watch our ‘Getting paid’ film for more information.

If you’re waiting for your first payment

While you’re waiting on your first payment you can view your payment schedule and status in your online account.

Find out what your payment status means:

Payment status

What this means for you

Awaiting confirmation

We’ll submit your payment once your uni or college has confirmed you’ve registered on your course. You might be able to register online with your uni or college.

 

Awaiting payment details

You need to give us your National Insurance number or bank details.

Verifying payment details

We’re checking your National Insurance number. This can take up to 2 weeks.

Scheduled

You’ll be paid on the dates shown on your online account

Payment in progress

The payment has been submitted and should reach your bank account within 5 days.

Blocked

We could be missing your bank details or we might be checking your National Insurance number with HMRC. It can take up to 2 weeks for the check to be carried out.

Failed

 

 

Your payment was unsuccessful and your bank has returned the money to us. Check your bank details are correct in your online account.

 

If you’re studying from home

Because of COVID-19, you may be studying your course online rather than attending classes on campus at university or college. Don’t worry, you’ll still be paid as normal. Remember, you still need to register on your course before we can pay you!

You also need to make sure you’ve given us the correct details about where you’ll be living during term time. If your plans have changed and you’ll now be living at home with parents, you need to update your application in your online account. This also applies if you were supposed to be studying abroad but will now be studying online with your overseas provider.

If you don’t update your details, you could be overpaid and need to repay any extra student finance you receive.

 

If you applied after the deadline

This year the deadline to apply for student finance was:

  • 15 May for new students
  • 30 June for returning students

If you applied after the deadline, don’t worry! You should still receive some money near the start of course, as long as you’ve provided any evidence we need and your application is approved.

If you applied after the deadline for student finance based on your household income, you may receive a smaller payment to begin with. Make sure your parent(s) or partner has provided their income details so we can re-assess your entitlement and top up your first payment as soon as possible.

 

Find out what your application status means

Have you recently applied for student finance? Find out what your application status means and what you need to do next.

Application status

What this means for you

Application approved

We’ve accepted your application. You should be paid on the dates shown in your online account as long as you’ve registered on your course.

Application submitted

We’re checking your application. This can take up to 6 weeks. Check the to-do list in your online account to see if there’s anything else you need to do.

Awaiting payment details

We’ve accepted your application but we don’t have your bank details. Give us your up-to-date bank details in your online account.

Verifying payment details

We’ve accepted your application but we need to check your National Insurance number with the Department for Work and Pensions. This can take up to 2 weeks.

Your application is incomplete

You need to sign in and finish your application.

Not eligible for student finance

We’ve looked at your application and you’re not eligible for student finance.

If your parent(s) or partner is supporting your application

To make sure you get the full amount of student finance you’re entitled to, your parent(s) or partner may need to support your application by providing their income details. They can support your application through their own online account, they should check their account regularly in case we’ve asked them to provide more information.

Find out more about how your parent(s) or partner can support your application.

Help your friends get paid on time!

Are your friends expecting their first student finance payment too?

Share this page on Facebook and Twitter to make sure they get paid on time too!

NHS COVID-19 app

The NHS COVID-19 app is an important part of the Test Trace Protect programme to control the spread of COVID-19.

By downloading and using the app, you can help keep your family and friends safe. The more people who use the app, the greater our chances of reducing the spread of the virus.

The app is available for download from the Apple App store or Google Play store.

Find out more.



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