Supporting your child or partner’s student finance application


If your child or partner is applying for student finance, you may be asked to support their application with details about your household income. This is so they can get the maximum amount that they’re entitled to.

1. Sign in to or create your student finance account

When your child or partner applies for student finance based on household income, they’ll need to give us your email address. We’ll then send you a request asking you to support their application.

You should follow the instructions in the email which will help you link your own account to your child or partner.

If you don’t already have one, you’ll need to create an online account for yourself. Do not use your child or partner’s account to tell us your income details, you must use your own separate account. If you and your partner are both supporting an application, your partner will also need to create or sign in to their own separate online account.

If you don’t get an email from us or cannot link to the student’s account online you’ll need to upload a PFF2 form through your online account instead.

2. Type in your income details

Once you’ve signed into your account, you’ll be able to type in your income details so make sure you have that information to hand. You’ll need to give us income details from a previous tax year. For example, if your child or partner is applying for student finance for 2021 to 2022, then we would need your income information for 2019 to 2020.

Submitting evidence that’s not required means it will take longer to process your child or partner’s application and cause a significant delay to them receiving their student finance. We’ll end up rejecting the evidence and ask you to type in your income details in your online account if you’ve not already done so.

You don’t need to upload any evidence, especially not P60s, unless we ask for it. If you haven’t already, you should now provide your financial details online or complete a PFF2 form.

Remember - You should not upload evidence of your household income unless we've specifically asked you to in your To-do list

3. After you’ve supported the application

Once you’ve submitted your income details, it can take us up to 6 to 8 weeks to process them and calculate your child or partner’s student finance. As soon as we’ve done this, we’ll let the student know.

If we need anything else from you, we’ll email you to let you know.

Further information

You can find out more about the types of evidence we can accept and how to send it by visiting our Evidence guidance page.

Find out more information on supporting a student finance application or if your income changes later in the year.