Contact us

We welcome calls in Welsh.

If you are calling on behalf of a student

We won't be able to discuss any aspect of the account with you unless the student has given us permission to do so. This section explains what we need from the student.

Giving other people access to your account

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Requesting alternative formats for letters, forms and guides

Braille

If you need any of our letters, forms or guides sent to you in braille, please email brailleandlargefonts@slc.co.uk with the following information:

• your name
• your address
• your Customer Reference number
• what you require to be converted into braille

Large print

If you need large print versions of any of our letters, forms or guides, please email brailleandlargefonts@slc.co.uk with the following information:

• your name
• your address
• your Customer Reference number
• what you require to be converted into large print
• the font size (e.g. 18pt) and the font type (e.g. Arial) that you need.

Please note, we can’t respond to any questions about your account through this email address.