Contact us

If you are calling on behalf of a student

We won't be able to discuss any aspect of the account with you unless the student has given us permission to do so. This section explains what we need from the student.

Giving other people access to your account

 


Further Education

Lines are Closed
Telephone: 0300 200 4050
Minicom: 0300 100 1693

Monday to Friday, 8am to 6pm

except on bank holidays


Undergraduate students

Lines are Closed
Telephone: 0300 200 4050
Minicom: 0300 100 1693

Monday to Friday, 8am to 6pm

except on bank holidays


Postgraduate students

Lines are Closed
Telephone: 0300 100 0494
Minicom: 0300 100 1693

Monday to Friday, 8am to 6pm

except on bank holidays


Repayment enquiries

Lines are Closed
Telephone: 0300 100 0611
Minicom:

Monday to Friday (except bank holidays): 8am to 6pm


Requesting alternative formats for letters, forms and guides

Braille

If you need any of our letters, forms or guides sent to you in braille, please email brailleandlargefonts@slc.co.uk with the following information:

  • your name
  • your address
  • your Customer Reference number
  • what you require to be converted into braille

Large print

If you need large print versions of any of our letters, forms or guides, please email brailleandlargefonts@slc.co.uk with the following information:

  • your name
  • your address
  • your Customer Reference number
  • what you require to be converted into large print
  • the font size (e.g. 18pt) and the font type (e.g. Arial) that you need.

Please note, we can’t respond to any questions about your account through this email address.

Writing to us

Find out where to contact us in writing