Contact our undergraduate team

Get help if you have a question about something else.

Read our guidance on student finance before you contact us.

Sign in to your online account to:

  • check what stage your application is at – it will take 4 weeks to process
  • check how much and when you’ll be paid
  • change your personal or course details
  • reset your password

We welcome correspondence and calls in Welsh.


Undergraduate students

Lines are Closed
Telephone: 0300 200 4050

closed on bank holidays

Writing to us

Find out where to contact us in writing.