Contact our undergraduate team

Get help changing your application details.

Sign in to your online account to:

  • change your personal details
  • change your university, college or course details
  • update your bank details

Check out our step-by-step guidance on how to make changes to your application online.

We welcome correspondence and calls in Welsh.


Undergraduate students

Lines are Open
Telephone: 0300 200 4050

Monday to Friday, 8am to 6pm

Closed on bank holidays

Webchat: You can chat to an advisor in your online account.

Monday to Friday, 10am to 4pm

You will only see the webchat option if there is an advisor available.

Closed on bank holidays

Writing to us

Find out where to contact us in writing.