Contact our undergraduate team
Get help changing your application details.
Sign in to your online account to:
- change your personal details
- change your university, college or course details
- update your bank details
Check out our step-by-step guidance on how to make changes to your application online.
We welcome correspondence and calls in Welsh.
Undergraduate students
Lines are Closed
Telephone: 0300 200 4050
Monday to Friday, 8am to 6pm
Closed on bank holidays
Festive opening hours
Open 29 and 30 December from 8am to 6pm.
Open 24 and 31 December from 8am to 12pm.
Closed 25 to 28 December and 1 January.
Normal opening hours will resume on 2 January.
Webchat: You can chat to an advisor in your online account.
Monday to Friday, 10am to 4pm
You will only see the webchat option if there is an advisor available.
Closed on bank holidays
Webchat Festive opening hours
Open 29 and 30 December from 8am to 4pm.
Open 24 and 31 December from 8am to 12pm.
Closed 25 to 28 December and 1 January.
Normal opening hours will resume on 2 January.
Stay connected