Contact our undergraduate team

Get help checking the progress of your application.

Read our guidance on how to check the progress of your student finance application before you contact us.

It will take 4 weeks for us to review your application or any evidence you’ve sent us.

Please don’t contact us during this time, so we can process your application as quickly as possible.

We welcome correspondence and calls in Welsh.


Undergraduate students

Lines are Closed
Telephone: 0300 200 4050

closed on bank holidays

Writing to us

Find out where to contact us in writing.