Contact our repayment team

Get help with a repayment enquiry.

Our repayment guide on Gov.uk is the best place to find out about repaying your student finance. It covers important topics like:

  • when you start and finish repaying
  • how much you repay
  • how to repay
  • making voluntary repayments
  • getting a refund
  • updating your employment details

You can also read our guidance on repaying your student loan before you contact us.

We welcome correspondence and calls in Welsh.


Repayment Enquiries Telephone

Lines are Open
Telephone: 0300 100 0611

Monday to Friday: 8am to 6pm

Closed on bank holidays

Writing to us

Find out where to contact us in writing.