Contact us if you're supporting a student
If youare calling on behalf of a student
If you want to speak to an advisor about your child or partner’s student finance application, you’ll need to get their consent before calling us.
Get help if your income has gone down.
Read the guidance on what to do if your household income has gone down before you contact us.
We welcome correspondence and calls in Welsh.
Undergraduate students
Lines are Closed
Telephone: 0300 200 4050
closed on bank holidays
Postgraduate students
Lines are Closed
Telephone: 0300 100 0494
closed on bank holidays
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