We welcome Welsh correspondence and calls. This won’t lead to a delay in our response.
Welsh language text messaging coming soon to a mobile near you!
As a Student Finance Wales customer, you’re probably used to getting text messages from us. We send messages throughout the year to all of our customers to make sure we’re keeping you up to date with your student finance applications and payments.
As part of the Welsh Government’s duty to promote the use of Welsh and give Welsh speakers the right to access information and services in Welsh, we already provide most of your Student Finance information and services in Welsh. This will shortly include the regular text messaging that we send to you, with the Welsh language version of the message first.
We recently surveyed a group of customers in Wales who expressed an overwhelming preference to receive both the Welsh and English language messages in one text, rather than in separate messages, so we’ll build them in this way.
Make sure you keep receiving important updates and reminders from us by keeping your contact details up to date!
The Education Maintenance Allowance (EMA) Wales Scheme and Welsh Government Learning Grant Further Education (WGLG FE) Wales Scheme for academic year 2017/18 30-05-2017
This Information Notice provides details for the Education Maintenance Allowance (EMA) and Welsh Government Learning Grant (Further Education) (WGLG (FE) schemes for academic year 2017/18.
The Education Maintenance Allowance (EMA) Wales Scheme and Welsh Government Learning Grant Further Education (WGLG FE) Wales Scheme for academic year 2016/17 08-08-2016
The EMA and WGLG FE Schemes for academic year 2016/17 have commenced processing. The technical amendments will be incorporated into existing Student Finance Wales guidance. The attached Information Notice provides details of the changes.
You may have received a letter to complete a Dependant Information Form 23-05-2016
You may have received a letter to complete a Dependant Information Form as we need to check there are still other young people in your household who are eligible for Child Benefit. Please complete the form and return to us with the relevant evidence as soon as possible. With your completed Dependant Information Form you can send,
- a Child Benefit Letter
- the child's birth certificate and/or
- award letter
If you do not have a Dependant Information form please call 0300 200 4050 to request one.