Contact us
We welcome calls in Welsh.
If you are calling on behalf of a student
We won't be able to discuss any aspect of the account with you unless the student has given us permission to do so. This section explains what we need from the student.
Undergraduate students
Lines are Closed
Telephone: 0300 200 4050
closed on bank holidays
Further Education
Lines are Closed
Telephone: 0300 200 4050
closed on bank holidays
Tuition fee only funding students
Lines are Closed
Telephone: 0141 243 3570
closed on bank holidays
Postgraduate students
Lines are Closed
Telephone: 0300 100 0494
closed on bank holidays
Repayment enquiries
Lines are Closed
Telephone: 0300 100 0611
closed on bank holidays
Requesting alternative formats for letters, forms and guides
Braille
If you need any of our letters, forms or guides sent to you in braille, please email brailleandlargefonts@slc.co.uk with the following information:
- your name
- your address
- your Customer Reference number
- what you require to be converted into braille
Large print
If you need large print versions of any of our letters, forms or guides, please email brailleandlargefonts@slc.co.uk with the following information:
- your name
- your address
- your Customer Reference number
- what you require to be converted into large print
- the font size (e.g. 18pt) and the font type (e.g. Arial) that you need.
Please note, we can’t respond to any questions about your account through this email address.